Shipping policy

We would like to give you the best experiences of online shopping that is hassle-free and reliable.

DELIVERY TIME PERIOD: —

We Ship all over the India and the delivery time period is about 4 to 6 days. Delivery time is depending on the product, delivery Pincode and other factors such as public holidays, bad weather conditions, etc.

SHIPPING CHARGES: —

Orders ₹600 and above: FREE shipping. Orders below ₹600: ₹59 shipping charge. Once shipped you’ll receive a tracking link by email/SMS.

TRACKING: —

You can track your order in My order section

You can directly track your order here : Tracking link

We will also send you tracking data by email.

Or If you need any kind of help then mail us : Support@urbanmetro.store

Phone: +91 7002175849 (WhatsApp available)
Physical address: House no 341, Near Anganwadi school, Goreswar, 781366, Assam, India

Customer service hours: Monday to Saturday 10:00 to 18:00 IST

For order status and returns please email Support@urbanmetro.store with your order ID.

Payments Method…

• Online payment ( accepted all kind of credit cards, debit cards)
• COD ( Cash On Delivery )